Returns & Exchanges
At MEDITHERAPY, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return window for unused and unopened products in their original packaging.
Initiate a Request
Contact our customer support team or visit our online portal with your order number and email address to start the return process.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all seals are intact and including a copy of your packing slip or order confirmation.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects and approves your return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing